Privacy Policy

1. Overview & Scope

Auralux Private Limited ("Auralux", "we", "us", or "our") respects your privacy and is committed to protecting the confidential information and personal data of our clients, suppliers, and website visitors. This Privacy Policy explains our practices regarding data collection through our website, communications, and procurement services.

2. Information We Collect

We may collect information you provide directly to us, including:

• Contact Details: Full name, corporate email address, business telephone number, and physical billing/delivery address.
• Quotations & Inquiries: Equipment specifications, product interests (civil laboratory equipment, broadcasting systems, solar power, medical devices), project budgets, and technical requirements.
• Technical Data: Browser user agent, IP address, and standard website analytics to improve browsing speed and site security.

3. How We Use Your Information

Information gathered by Auralux is utilized exclusively for genuine business operations:

• Generating formal equipment quotations and fulfilling purchase orders.
• Providing manufacturer warranty registrations, technical maintenance, and after-sales support.
• Coordinating logistical deliveries of construction materials and laboratory hardware across Zimbabwe.
• Responding to customer service inquiries and technical support requests.

4. Data Security & Confidentiality

We apply strict physical, electronic, and procedural safeguards to ensure your data is protected against unauthorized access, loss, or alteration. We do not sell, rent, or trade your corporate or personal information to any third parties for marketing purposes.

5. Contact Our Privacy Team

If you have questions or concerns regarding our privacy practices or wish to review your stored account details, please contact us: